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LISTENERS
Please email us with any questions: support@tentracks.co.uk.
If you want to give feedback, make comments on the site directly and we'll do our best to address them.
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ARTISTS: FAQ
Here are our shamelessly manipulative answers to questions we frequently ask ourselves...
WHAT DO I GET IF MY TRACK IS RELEASED OVER TENTRACKS.CO.UK?
You get 60% net of what we make from your track ('net' = after card-processing and VAT allocation). This is roughly 4p per track, which, quite conveniently, is just over the minimum royalty due to artists (according to our licensors PRS For Music).
Even though we're allowed - and allow you - to give some tracks away for promotional purposes, we like to think the extra 0.25p (between 4p and 3.75p PRS minimum) functions to cover your sale losses of any promo bundles you send out free for your fans.
Meanwhile your track is being brought to the attention of the fans of every other act on the compilation you feature on.
So, now you're also reaching a lot of people outside the circle of love. They will be paying for their tracks. We see £1 for 10 tunes as a small price to pay for keeping adverts, for anything other than your and other Ten Tracks artists' music, off the site.
WHAT AM I COMMITTING TO WHEN I SEND A TRACK IN FOR CONSIDERATION FOR RELEASE OVER TENTRACKS.CO.UK?
By submitting your track to us, you adhere to the terms and conditions for releasing your track on Ten Tracks, which means non-exclusive distribution within UK, via tentracks.co.uk.
No rights to sign away makes us all waste no time, and confirms your commitment to the Ten Tracks idea (which you can add to by helping promote your tune when it is released!)
Yes, you retain ownership of the track, and we just act as non-exclusive distribution agents, focussing mainly on releasing and promoting your tracks via tentracks.co.uk.
WHAT DO I DO IF I DON'T WANT TO BE ON TEN TRACKS ANY MORE?
We may release the track now, in the future (or never). Either way, you can reverse the submission by emailing us at info@tentracks.co.uk. If your track is already up we will remove it within 30 days. Only 2 out of the 400+ artists on Ten Tracks have done this, at the behest of new other labels.
What's for certain, is our curators discovered them pretty early on in their artistic careers, if not first. In the case of the many of our tracks that are not available for download anywhere else, we think our customers are getting the best value: the only possible way of owning these tracks.
I SENT IN A TRACK BUT I HAVEN'T HEARD BACK?
If you have not heard from us it is probably because you have submitted the track incorrectly. We respond to every correctly submitted entry. Try again now, making sure you read the instructions... Send us your music.
HOW DOES PAYMENT WORK?
Your cut is paid to you when you have made £10.
The curator of the bundle you feature on gets 10% net, unless we've come to an arrangement that benefits us and our artists with exposure in return for them getting a greater cut of what comes to Ten Tracks (this does not affect the artists' cut).
HOW DOES TEN TRACKS PROMOTE ME?
Collectively. That's the idea anyway.
We ask every artist to cross-promote the other 9 artists on a compliation, simply by promoting themselves.
This is easily done, well, by sharing the bundle via Facebook. We also have a limited number of promo vouchers which you can use to give your fans a free copy of the bundle.
(OK, we also do loads else too).
Here's some of the press we've generated (not including all the press of one of two extra high profile artists involved).
HOW DOES TEN TRACKS SURVIVE, PROVIDING SUCH LOW COST MUSIC WITHOUT USING ADVERTISING AS AN INCOME SOURCE?
Actually, we won't survive without each artist on a compilation helping promote themselves and the other artists on the compilation.
This is because we don't believe in concentrating any time on sourcing advertising income that is unrelated to our releases and events - Ten Tracks' music.
If your track goes out, please recommend your compilation via Facebook - the buttons are on the bundles. For example. If you are already on Ten Tracks before the sharing functionality came in, and think we've been good to you so far, please search for your artist / band name in the search at the top of the page find the bundle you're on and 'like' it (if you haven't already).
If you want to join our Facebook page, please do! In fact you can also find that, and our Twitter account at the bottom of the page.
WHAT'S ALL THIS ABOUT GLOBAL DISTRIBUTION?
Here's the spiel on global distribution via us.
You can specify the sites and countries where you do and don't want your music to be available. If you find us repeating ourselves, you've probably already visited the the track submission page. It tells you to email us at info@tentracks.co.uk if you want to know more.
An idea would be to set aside just one or two of your tracks as a Ten Tracks release, so that there are no complications in the future. If you subsequently get signed, it's most likely you would re-record the track/s anyway, and that this would constitute a different release than the Ten Tracks version.
However, if you or your new label desperately need that particular track back, we have a simple procedure that means you/your future label can re-gain the certain rights that you are conferring to us for the purposes of the global release of your track.
WHAT'S THE POINT IN PROMOTING TEN TRACKS?
So, you're thinking that at 4p a track, it takes you selling 250 tracks to make £10.
When you think about how much free music there is out there, it shows you just how up against it new musicians are.
Don't be dejected! Look on the bright side of life.
As a advert-independent portal with a socially responsible pricing model, it's really about putting your money where your ideals are, believing that you may be living in a uniquely pivotal moment in music industry history, and making the very small but symbolic gesture, whether as artist or listener or both, towards securing a genuinely different, pro-art industry.
First up a good rule of thumb is to love what you do, but also love the people who might like it too, but don't know about it yet.
Imagine 10 acts shift 250 each, that's a tidy £100 for your one track. If you go out on Ten Tracks now, this will happen in time anyway, and if you want to speed things up and create a buzz around your work, we can aid the process via live events (which we also pay artists for). Head to our about page for more info.
Although small, the 4p per track you end up getting from us is 40 times more than you get from Spotify (and we can get you out on Spotify too if that's what you want). An illegally downloaded track of course gets the artist £0. But we recognise the value of exposure. That's why we're not shy of off-line promo too.
